Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and  safeguard your information.

Last updated October 8, 2018 

My Top Tickets and Top Attractions Ireland (“we” or “us” or “our”) respect the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and booking system (TopAttractionsIreland.com and MyTopTickets.com) including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Sites”). Please read this Privacy Policy carefully.
 

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
 

Collecting Of Your Information

We collect personal information directly from you through our website WHEN:

  • You communicate with us generally e.g. make an enquiry.
  • You purchase tickets from us through our website.
  • You enter competitions or participate in other activities on our website.
  • When you sign-up to receive information on our special offers and visitor  attraction or event news.

We also gather statistical and other analytical information from all visitors to our websites. We use this data in a collective form to improve the services and experiences we provide.
 

We may use your information to

  • Take, process, administer and complete your ticket purchase.
  • Collect associated payments.
  • Provide you with information on your ticket status, confirmation and updates.
  • Communicate with you in general.
  • Respond to your queries or comments.
  • Notify you about special offers, products or services that we think may be of interest to you (if you opt-in for offers).
  • Invite feedback through questionnaires and surveys.
  • Assess trends amongst our consumers to help us improve our business and services, or to measure the amount of traffic to and through our website.
     

With whom we share your information
We may share your information, only as necessary, with suppliers such as visitor attractions, event, entertainment or activity providers in order for them to fulfill a purchase made through us, or to contact you in relation to your purchase or visit.

We may share your information with third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, research and fraud prevention. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

We may share your personal information with government or investigative authorities if we are required by law (or any regulation having the force of law) to do so. Such requirements include court orders and orders arising from legal processes and criminal investigations. We may also disclose your personal data if it is strictly necessary for the prevention, detection or prosecution of criminal acts.

We may provide it, if required, to industry and credit related organizations for security, credit or fraud prevention purposes.

We may provide it when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company.
 

Payment Cards
My Top Tickets and Top Attractions Ireland use Stripe to secure your payment details for every transaction. Stripe is a world leader in payment technology and one of the worlds' most secure payment processors. Stripe provides a secure 256bit encrypted SSL session to protect your privacy, including credit card information. Credit card numbers are never stored by our system. Once your payment has been validated, your data is destroyed by Stripe. This is why we ask for your payment card number for each new ticket order. This provides the highest possible level of security to make your online purchasing experience safe and secure. To learn more about Stripe visit www.stripe.com.

How do you get my consent?
When you provide us with personal information to purchase a ticket, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like email marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us. All contact information is at the end of this policy page.

 

TRACKING TECHNOLOGIES

Cookies
We may use cookies, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

 

Web Analytics
We may also use selected third-party vendors, such as Google Analytics to allow tracking technologies and re-marketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.


Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.


Security of Your Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Therefore, we cannot guarantee complete security if you provide personal information.


Contact Us
If you would like to correct, amend or delete any personal information we have about you, or register a complaint, please contact us:

My Top Tickets and Top Attractions Ireland, 4 Shannonside Business Park, Birdhill, Co. Tipperary, V94 PC4D
Ireland.  Phone: +353 (0)61 358 967. Feedback@TopAttractionsIreland(DOT)com